Exchange or Site credit only will be given after item is reviewed and processes.
Sale items are final sale.
How do I make a return?
Email order number and size to simplychic510@gmail.com
How many days do I have to make a return?
You have 7 days from the delivery date to return your items.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
What items are returnable?
Most apparel, and shoes are returnable within 7 days of the delivery date. Items must be unwashed and unworn with tags attached and original packaging. All items MUST be returned in protective packaging to reduce damage during handling. All shoes MUST be returned in the original and then packaged durably. Free from tape and stickers. Damaged returns will NOT be accepted. Please note that shipping and handling fees are not refundable.
The following items are excluded and cannot be returned:
- Free gifts or promotional items
- Items marked FINAL SALE
- Sunglasses
- Bodysuits
- Swimwear
- Lingerie
- Worn items
- Items with scents, deodorant, and signs of wear.
- Shipping fees
Can I get my money back?
For all returns we issue store credit only. Refunds are not available.
Unfortunately, if the item is marked FINAL SALE or Sale Items not including special sale items cannot be returned.
Are there any return fees?
Return shipping postage is the sole responsibility of the customer.
If you receive the wrong item or a faulty product we will cover the return cost.
How soon will I receive my store credit?
Once we have received your return please allow up to 3-5 business days for your store credit to be issued.
Still have questions? Email us at simplichic510@gmail.com with your full name, order number and we will get back to you shortly.
Return policy updated April 3, 2019. By making a purchase on www.simplichicboutique.com you agree to this return policy.